terms & conditions

Welcome to Maona Skincare. These Terms & Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully before using our website.

1. General
  • Agreement: By using the Maona website and purchasing our products, you agree to these Terms & Conditions, along with our Privacy Policy and Refund Policy. If you do not agree with any part of these terms, please do not use our website.
  • Eligibility: You must be at least 18 years old to purchase products from Maona or use our services. By using our website, you represent and warrant that you meet this age requirement.
2. Products and Services
  • Product Information: We strive to ensure that all product descriptions, pricing, and availability information on our website are accurate and up-to-date. However, we do not warrant that product descriptions or other content is error-free, complete, or current.
  • Order Acceptance: Your order constitutes an offer to purchase, which is subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or issues with payment processing.
  • Pricing: All prices listed on our website are in [Currency] and are subject to change without notice. We reserve the right to modify prices, discontinue products, or change product specifications at any time.
3. Payment
  • Payment Methods: We accept various payment methods, including credit cards, debit cards, and other payment gateways as indicated on our website. Payment is due at the time of purchase.
  • Billing Information:You agree to provide accurate, complete, and up-to-date billing information. If the information you provide is false or fraudulent, we reserve the right to cancel your order and take legal action if necessary.
4. Shipping and Delivery
  • Shipping: We offer shipping to various locations, and delivery times may vary based on your location. Shipping charges are calculated at checkout and are the responsibility of the customer unless otherwise stated.
  • Delivery Times: While we strive to meet estimated delivery times, we are not responsible for delays caused by external factors such as customs, carrier delays, or natural events.
  • Risk of Loss: All products purchased from Maona are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
5. Returns and Refunds
  • Return Policy: We offer a 30-day return policy for unused and unopened products. Please refer to our Refund Policy for details on how to initiate a return or refund.
  • Non-Returnable Items: Certain items, such as final sale products and gift cards, are non-returnable. Please review our Refund Policy for more information.
6. Intellectual Property
  • Ownership: All content on the Maona website, including but not limited to text, images, graphics, logos, and product names, are the property of Maona or its licensors and are protected by intellectual property laws.
  • Use Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from our website without our prior written consent.
7. User Accounts
  • Account Creation: You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Termination: We reserve the right to terminate your account or restrict your access to our website if we suspect any violation of these Terms & Conditions or any other policies.
8. Disclaimer of Warranties
  • General Disclaimer: Our products and website are provided "as is" and "as available" without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Limitation of Liability: To the maximum extent permitted by law, Maona shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services, even if we have been advised of the possibility of such damages.
9. Governing Law and Jurisdiction
  • Governing Law: These Terms & Conditions shall be governed by and construed in accordance with the laws of [Insert State/Country].
  • Dispute Resolution: Any disputes arising out of or related to these Terms & Conditions shall be resolved through binding arbitration in [Insert Location], in accordance with the rules of the [Insert Arbitration Association]. You agree to submit to the exclusive jurisdiction of the courts located in [Insert Location] for any necessary court proceedings.
10. Changes to Terms & Conditions
  • Modification: We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on our website with the "Last Updated" date revised accordingly. Your continued use of our website after such changes constitutes your acceptance of the new terms.
11. Contact Us
  • If you have any questions or concerns about these Terms & Conditions, please contact us at:
  • Maona Skincare

    Address- GROUND FLOOR, KH.NO 35/29, VILLAGE BURARI ,NDPL OFFICE , BURARI, NEW DELHI, NORTH DELHI , DELHI-110084

    Email: sales@maona.co.in

    Call Us: +91 9097909297 / +91 9810171504